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AI-powered tools enable longevity medicine

Recent advances in deep learning enabled the development of AI systems that outperform humans in many tasks and have started to empower scientists and physicians with new tools. In this Comment, we discuss how recent applications of AI to aging research are leading to the

Giuliano Liguori

Giuliano Liguori

What is Intelligence Automation?

The development of Artificial Intelligence technology was thought to be rapid, of course. But in the last few years, there has been an exponential increase in the number of platforms, applications, and tools based on machine learning and artificial intelligence technologies.

Giuliano Liguori

Giuliano Liguori

200 CX Thought Leaders to follow to kickstart 2021

200 #CX Thought Leaders to follow to kickstart 2021 by Engati – Proud to have been ranked as well ?Congrats to Antonio Grasso Jan Barbosa Timothy (Tim) Hughes 提姆·休斯 Ian Moyse ☑ Sally Eaves Franco Ronconi Enrico Molinari Dr. Marcell Vollmer Aghiath Chbib Dean Anthony Gratton Johannes Drooghaag Helen Yu Chuck Brooks Neil Cattermull Neville Gaunt ??? Avrohom Gottheil, Tech Influencer ? Dr. Robin Kiera Linda Grasso and many

Giuliano Liguori

Giuliano Liguori

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Digital Engineering for the Next-Gen Customer Experience

In my last interview with StraightTalk, an award-winning thought leadership platform, sponsored by HCL Technologies, which showcases the experience-based insights of CIOs, CTOs, and other senior technology executives, I answered 5 key questions about Next-Gen Customer Experience.  The discussion took place on the Twitter channel of Straight

Giuliano Liguori

Giuliano Liguori

Digital Customer Experience: what needs to be done!

A great digital customer experience should ensure that customers feel valued and understood, no matter where their brand engagement happens online. Their interaction with your brand has to be smooth, convenient, and hassle-free. This rings true for both physical and digital customer experiences. But since 96%

Giuliano Liguori

Giuliano Liguori

Understanding Robotic Process Automation

The Institute for Robotic Process Automation & Artificial Intelligence defines RPA as follows, “Robotic process automation (RPA) is the application of technology that allows employees in a company to configure computer software or a bot to capture and interpret existing applications for processing a transaction,

Giuliano Liguori

Giuliano Liguori

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